The Okanagan's Cold Chain Partner
About Valley Fresh Express
For over 25 years, we've been the Okanagan's trusted partner for temperature-controlled logistics — connecting growers, producers, and retailers across Western Canada.
The Okanagan's Cold Chain Partner
For over 25 years, we've been the Okanagan's trusted partner for temperature-controlled logistics — connecting growers, producers, and retailers across Western Canada.
Our Story
Valley Fresh Express was founded in Kelowna, British Columbia — the heart of the Okanagan Valley. What began as a small regional carrier serving local orchards and farms has grown into Western Canada's most trusted cold-chain logistics provider.
With over 25 years of experience, our team understands the unique demands of Okanagan growers and producers. From cherries and apples to dairy and specialty foods, we've built our reputation on one simple promise: your perishable goods arrive exactly as they left — on time, on temp, every time.
Today, our hub-and-spoke network connects the Okanagan to Vancouver, Calgary, Edmonton, and beyond with daily and multi-weekly scheduled service. We combine regional expertise with modern technology to deliver cold-chain excellence.
25+
Years in Operation
98.5%
On-Time Delivery
4
Regional Hubs
Kelowna, BC
Operations Hub & Headquarters
Transparency
From pickup to delivery, every step of your shipment is monitored, documented, and verified. Here's how we protect your product.
Trailers are pre-cooled to your specified temperature before arrival. Product temperature is verified with probe readings at origin, and a digital chain-of-custody begins.
IoT sensors log temperature every 60 seconds during transit. GPS tracking provides real-time location updates, and automated alerts trigger if temps deviate from range.
ELD-compliant drivers follow Hours of Service regulations. Tamper-evident seals and geo-fenced alerts ensure cargo security throughout the route.
Final temperature reading at delivery point. Digital proof of delivery with photos, signature capture, and a complete temperature log emailed to shipper and receiver.
Compliance
Every shipment generates a complete compliance package — temperature logs, HOS records, proof of delivery, and chain-of-custody documentation ready for any audit.
99.8%
Documentation Accuracy
98.2%
On-Time Delivery
0
Cargo Claims (12 mo)
100%
ELD Compliant
Certifications & Memberships
Our People
Experienced professionals dedicated to cold-chain excellence and customer success.
Founder & CEO
With over 25 years in cold-chain logistics, Michael founded Valley Fresh Express with a vision to set the gold standard for refrigerated transport in the Okanagan.
VP of Operations
Lisa brings 15 years of supply chain expertise, overseeing our dispatch, routing, and fleet operations across Western Canada.
Fleet Manager
David manages our fleet of reefer trucks and trailers, implementing preventative maintenance programs and monitoring technology upgrades.
Director of Compliance
Jennifer ensures Valley Fresh meets all HACCP, CFIA, and transportation safety standards, maintaining our audit-ready compliance record.
Get a free quote today. Our team responds within 2 hours during business days.